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My shopping basket is empty
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The items in your shopping basket are stored in a "cookie".
Cookies must be enabled in order for you to add products to the shopping basket.
Make sure your browser (Internet Explorer, Firefox etc.) is set to accept cookies from beautynaturals.co.uk
Reduce your browser's Privacy settings from High to Medium High.
To amend your cookie settings:
- Internet Explorer versions 6 & 7: click on Tools > Internet Options > Privacy.
- Internet Explorer version 5: click on Tools > Internet Options > Security.
- Firefox: click on Tools > Options > Privacy.
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I can only add 1 item to my shopping basket
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Try refreshing the shopping basket page each time you add a product. Normally
you do not need to do it this, but some customers have reported this problem.
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I can't change the Qty of a product
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You must update the basket after you change a quantity. Click on the link directly
below the basket that says "Update Basket".
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My shopping basket is corrupted / start from scratch
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Click here to clear the shopping basket cookie and start again.
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If you are having problems that can't be resolved then please let us know and we will try to help.
Customer Service 0845 094 0402
(Monday to Friday 8am - 5.30pm)
service@beautynaturals.com
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